History and foundation

Desjardins is a cooperative financial institution that was founded in 1900 in Lévis, Quebec, thanks to the initiative of Alphonse Desjardins. Inspired by the European cooperative movements, Alphonse Desjardins wanted to offer an alternative to traditional banks, allowing communities to benefit from financial services adapted to their needs. He created the first caisse populaire in response to the lack of banking services accessible to workers and farmers at the time. The first Desjardins caisse opened its doors on December 6, 1900, marking the beginning of a history rich in success and innovation.

Cooperative model

Desjardins' cooperative model is distinguished by its democratic and participatory structure. Unlike traditional banks, where shareholders hold decision-making power, Desjardins is managed by its members. Each member of the cooperative has a voice, regardless of the number of shares they hold. This approach promotes transparent management focused on the needs of the community.

Desjardins caisses populaires are rooted in local communities and operate as autonomous entities. They are governed by boards of directors elected by members at annual general meetings. This structure allows Desjardins to remain close to its members and effectively meet their specific needs.

Values and mission

Desjardins' core values include solidarity, fairness, transparency and social responsibility. These values are reflected in all of the institution's actions, whether in the management of financial operations, community involvement or technological innovation. Desjardins' mission is to contribute to the economic and social well-being of its members and the community by offering a full range of reliable and accessible financial services.

Evolution and growth

Since its creation, Desjardins has continued to grow and evolve. Today, Desjardins Group is made up of several subsidiaries specializing in various fields, such as insurance, asset management and business services. It has millions of members in Canada, mainly in Quebec and Ontario, and has expanded its activities internationally.

A commitment to innovation has enabled Desjardins to remain at the forefront of the financial sector. The institution has adopted cutting-edge technologies to improve its services and provide an optimal customer experience. Desjardins' online and mobile banking platforms are among the most efficient, offering

Desjardins, as one of Canada's largest financial cooperatives, offers a wide range of financial services for both individuals and businesses. Here is a detailed overview of the main services offered by Desjardins:

Personal and business bank accounts

Desjardins offers a variety of bank accounts tailored to individual and business needs. For individuals, Desjardins offers chequing accounts, savings accounts, and youth accounts. These accounts are designed to meet members’ different financial habits, whether it’s managing daily expenses, maximizing savings, or preparing for their children’s future. For businesses, Desjardins offers commercial accounts and cash management solutions, making it easier to manage daily financial transactions and optimize cash flow.

Mortgages

Buying a home is a major milestone in the lives of many Canadians, and Desjardins offers a full range of mortgage solutions to support its members through this process. Fixed and variable rate mortgages, refinancing options and mortgage pre-approval programs are available to meet the diverse needs of buyers. Desjardins also offers personalized advice to help members choose the type of mortgage that best suits their financial situation and long-term goals.

Credit cards

Desjardins offers a variety of credit cards with a variety of benefits to suit different lifestyles and spending habits. Whether you’re looking to earn rewards points, earn cash back, or enjoy exclusive travel benefits, Desjardins has a credit card that’s right for you. Desjardins credit cards also come with services like fraud protection, travel insurance, and extended purchase warranties.

Insurance

Desjardins offers a full range of insurance products to protect what matters most to its members. Available insurance includes:

• Car insurance: Desjardins offers comprehensive auto insurance policies with coverage options tailored to individual needs.
• Home insurance: To protect your home and your belongings, Desjardins offers tailor-made home insurance.
• Life and health insurance: Life, disability, critical illness and long-term care insurance solutions are available to ensure financial security in the event of the unexpected.
• Travel insurance: Desjardins offers travel insurance to cover medical emergencies and unforeseen incidents while you are traveling.

Investment services

Desjardins offers a wide range of investment products and services to help its members achieve their long-term financial goals. This includes:

• RRSP and TFSA: Registered Retirement Savings Accounts (RRSPs) and Tax-Free Savings Accounts (TFSAs) to maximize tax benefits.
• Mutual funds: A diversity of mutual funds to meet different investor profiles.
• Guaranteed investments: Secure solutions for members looking for stability and guaranteed performance.
• Wealth management advice: Financial planning and wealth management services are available for those with more complex investment needs.

Wealth management and financial planning

Desjardins offers personalized wealth management services to help members plan for their financial future. Desjardins financial advisors work with members to develop investment strategies, plan for retirement, optimize tax benefits, and manage estates. These services aim to provide peace of mind by ensuring that all financial aspects are well managed.

Desjardins auto loan

THE Desjardins auto loan is a comprehensive and flexible financing solution for the purchase of new or used vehicles. Designed to meet the needs of individuals and businesses, this loan offers advantageous conditions and great flexibility, making it easier to acquire your vehicle. Here is a detailed overview of the features and benefits of the Desjardins auto loan:

Car Loan Overview

THE car loan Desjardins allows members to finance the purchase of their vehicle with repayment terms adapted to their financial situation. Whether you are looking to buy a car, truck, motorcycle, or even a recreational vehicle, Desjardins offers customized financing options. Members can borrow up to 100 % of the cost of the vehicle, including taxes, registration, and even additional accessories.

Favorable interest rates

One of the main advantages of the Desjardins auto loan is the competitiveness of the interest rate offered. Desjardins offers fixed rates Or variable rates.  Fixed rates provide borrowers with financial stability, with consistent monthly payments throughout the term of the loan. Variable rates, on the other hand, can offer additional savings when market interest rates are low.

Flexibility of terms

Desjardins understands that every financial situation is unique, which is why it offers flexible repayment terms. Members can choose the loan term, generally between 12 and 96 months, based on their repayment capacity and preferences. This flexibility allows them to adapt monthly payments to the budget of the borrower, thus making vehicle purchasing more accessible.

Simplified application process

The process of car loan application Desjardins is designed to be fast and hassle-free. Members can apply online, by phone, or in person at a Desjardins caisse. The application form is simple to complete and requires basic information about the applicant and the vehicle. Once the application is submitted, members receive a quick response, often within hours, allowing them to finalize their vehicle purchase without delay.

Flexible Refund Options

Desjardins offers several repayment options to suit borrowers’ needs. Payments can be made weekly, bi-weekly or monthly, providing great flexibility. In addition, Desjardins allows penalty-free prepayments, meaning borrowers can repay their loan more quickly if they wish, reducing long-term interest costs.

Loan Protection

To provide additional peace of mind, Desjardins offers loan protection options, such as death and disability insurance. These protections ensure that loan payments will be covered in the event of unforeseen events, thereby avoiding jeopardizing the financial security of the borrower and their family. Life insurance covers the remaining balance of the loan in the event of death, while disability insurance takes care of monthly payments in the event of temporary or permanent inability to work.

Other benefits and related services

Personalized support

Desjardins advisors are available to provide personalized support throughout the loan application and vehicle purchase process. They can help members choose the best financing option, understand the loan terms, and navigate the vehicle purchase process. This support helps members make informed decisions and benefit from optimal loan conditions.

Loyalty programs and benefits

Desjardins also offers loyalty programs and exclusive benefits for its members, such as interest rate discounts for regular borrowers or special promotions on financial products. These programs aim to reward members' loyalty and offer them even more advantageous conditions for their future projects.

Partnerships with dealers

Desjardins has established partnerships with many car dealerships, facilitating access to exclusive offers and additional services. These partnerships allow members to benefit from special discounts, promotions and priority treatment when purchasing their vehicle.

Conclusion

The Desjardins auto loan is a comprehensive, flexible and advantageous financing solution for the purchase of new or used vehicles. With competitive interest rates, flexible repayment terms, a simplified application process and loan protection options, Desjardins is committed to offering its members the best conditions to finance their vehicle. To learn more about the Desjardins auto loan and discover how it can meet your specific needs, contact Quebec Auto LoanWe will support you throughout your new or used car purchase project, offering you the best market conditions for your car financing.

Desjardins stands out not only for its high-quality financial services, but also for its deep commitment to the community. This commitment is an integral part of its mission as a financial cooperative and is reflected in a variety of initiatives and programs aimed at supporting and enriching local communities. Here is a detailed overview of Desjardins’ community involvement:

Investments in local initiatives

Desjardins dedicates a significant portion of its profits to local projects that have a direct impact on the quality of life of community members. These investments may include financial support for community infrastructure, such as recreation centres, parks and libraries, as well as grants for sustainable development projects. For example, Desjardins has participated in the revitalization of many neighbourhoods by financing the construction of affordable housing and supporting urban beautification projects.

Community projects

Desjardins is actively involved in various community projects that aim to improve collective well-being. This includes initiatives in health, education, the environment and culture. Desjardins provides financial support to hospitals, community clinics and public health programs. In terms of education, Desjardins funds scholarships, tutoring programs and initiatives for academic success. The institution is also involved in environmental projects, such as planting trees, protecting green spaces and promoting renewable energy.

Educational programs

Education is at the heart of Desjardins’ community commitment. The institution offers a multitude of educational programs for all ages, aimed at improving financial literacy and promoting economic education. Programs such as budget management workshops, financial planning seminars and online educational tools are available to members. Desjardins also works with schools and universities to offer training and educational resources, preparing young people to manage their finances responsibly and wisely.

Donations and scholarships

Desjardins awards millions of dollars annually in donations and scholarships to support students and non-profit organizations. Desjardins scholarships are designed to help students of all levels pursue their education without financial pressure. These scholarships are often awarded based on a variety of criteria, such as academic merit, financial need and community involvement. In addition to scholarships, Desjardins supports many charities and community initiatives through direct donations, contributing to a variety of social and humanitarian causes.

Partnerships with non-profit organizations

Desjardins collaborates with a multitude of non-profit organizations to maximize the impact of its community actions. These partnerships make it possible to respond more effectively to community needs by combining Desjardins' resources and expertise with those of partner organizations. Desjardins supports food banks, homeless shelters, youth centres and social reintegration programs, thereby contributing to the fight against poverty and social exclusion.

Sustainable development initiatives

Desjardins also emphasizes sustainable development and environmental responsibility in all its activities. The institution strives to reduce its ecological footprint by adopting sustainable practices, such as energy efficiency, waste reduction and promoting green transportation. Desjardins invests in renewable energy projects and supports local initiatives aimed at protecting the environment. In addition, educational programs on sustainability are offered to raise awareness of environmental issues among members and communities.

Encouragement of voluntary participation

Desjardins strongly encourages volunteer participation among its employees and members. Programs are in place to facilitate and recognize volunteering, such as corporate volunteer days, where employees can dedicate paid work time to volunteer activities. This culture of volunteering strengthens community ties and provides a concrete and direct response to local needs.

Desjardins stands out for its commitment to innovation and technology, constantly seeking to improve its services and provide an exceptional client experience. The financial institution adopts cutting-edge technologies to meet the evolving needs of its members, while remaining true to its cooperative values. Here is a detailed overview of the main technological initiatives and innovations at Desjardins:

Online banking platform and mobile application

Desjardins offers a robust online banking platform and an intuitive mobile app, allowing members to manage their finances simply and securely. These digital tools provide 24/7 access to bank accounts, allowing members to view balances, transfer funds, pay bills, and even deposit cheques remotely using image capture. The mobile app, available on iOS and Android, also includes budget management, expense tracking and real-time notifications to help members stay in control of their finances.

Blockchain technology

Desjardins is actively exploring applications of blockchain technology to enhance the security and efficiency of its financial services. Blockchain, known for its ability to provide secure and transparent transactions, is used by Desjardins to improve verification and traceability processes. This technology reduces the risk of fraud and errors, while speeding up transactions. For example, Desjardins is participating in pilot projects using blockchain for international money transfers, offering faster processing times and reduced costs.

Artificial Intelligence and Machine Learning

Artificial intelligence (AI) and machine learning play a crucial role in innovation at Desjardins. These technologies are integrated into various services to improve the customer experience and optimize internal operations. Intelligent chatbots and virtual assistants are deployed to provide instant assistance to members, answer common questions and offer personalized recommendations. In addition, AI is used to analyze member data and identify opportunities to improve products and services, as well as to detect and prevent fraud in real time.

Innovative payment services

Desjardins offers a range of innovative payment solutions to make transactions easier for members. This includes mobile payment options like Apple Pay, Google Pay, and Samsung Pay, allowing members to make secure purchases directly from their smartphone or smartwatch. Desjardins also introduced the Interac e-Transfer service, which makes it easy and quick to transfer money between Canadian bank accounts via the mobile app or online platform.

Security and data protection

The security of members’ personal and financial information is a top priority for Desjardins. The institution uses cutting-edge technologies to protect data against cyberattacks and unauthorized access. Advanced encryption systems, robust firewalls and strict security protocols are in place to ensure the confidentiality and integrity of information. Desjardins also invests in ongoing cybersecurity training for its employees and raises awareness among its members about good online security practices.

Innovation in financial products and services

Desjardins is constantly innovating to offer financial products and services that are adapted to the changing needs of its members. For example, alternative financing solutions such as microcredit and crowdfunding are offered to support small businesses and entrepreneurs. Desjardins is also developing socially responsible investment (SRI) products to meet the growing demand from members who are concerned about the environmental and social impact of their investments.

Sustainable development initiatives

Innovation at Desjardins is not limited to financial technology. The institution is also committed to sustainable development initiatives, integrating environmentally friendly practices into its operations. Desjardins invests in renewable energy projects, adopts sustainable resource management practices and supports local environmental protection initiatives. Technological innovation is used to reduce the institution's carbon footprint, for example by optimizing energy management systems in its buildings.

Improved customer experience

Desjardins uses cutting-edge technologies to continually improve the client experience. Members can access personalized financial advice via online tools and mobile applications, participate in interactive educational webinars, and use financial simulators to plan their projects. Desjardins contact centres are also equipped with advanced technologies to ensure a quick and efficient response to member requests.

Desjardins, since its humble beginnings in 1900, has experienced remarkable growth and expansion, both nationally and internationally. This ongoing evolution is based on a strategy of diversification, innovation, and community engagement. Here is a detailed overview of the key aspects of Desjardins' growth and expansion:

National expansion

In Canada, Desjardins has significantly expanded its network beyond the borders of Quebec, its original birthplace. The institution now has caisses populaires in several Canadian provinces, including Ontario, where it has a significant presence. This expansion allows Desjardins to serve a diverse clientele and meet the financial needs of various communities. In addition to caisses populaires, Desjardins has developed financial centres and representative offices in different regions to offer local service to its members.

Network of credit unions and financial centers

The Desjardins caisses populaires network is one of the largest and best-established in Canada. These caisses are autonomous entities managed by boards of directors elected by the members, which guarantees local and democratic management. In addition to the caisses populaires, Desjardins has set up financial centres that offer specialized services such as wealth management, business services and real estate financing. These centres allow Desjardins to offer a full range of financial services tailored to the specific needs of individuals and businesses.

Diversification of services

Desjardins has diversified its activities to include a wide range of financial services. In addition to traditional banking services, Desjardins offers insurance (auto, home, life, and health), investment services, and wealth management solutions. This diversification allows Desjardins to meet all of its members' financial needs, while reducing the risks associated with dependence on a single business sector.

Asset growth

Desjardins’ assets have experienced sustained growth over the years. In 2023, Desjardins’ assets exceeded $300 billion, making it one of the largest cooperative financial institutions in North America. This asset growth is the result of prudent management and a diversified investment strategy. Desjardins invests in projects that generate stable returns and support the economic development of the communities where it operates.

International expansion

Desjardins has also expanded its activities internationally, notably through strategic partnerships and acquisitions. The institution has representative offices in global financial centres such as Paris and New York, facilitating cross-border trade and investment for its members. In addition, Desjardins participates in international development initiatives in partnership with organizations such as the United Nations to promote inclusive finance and sustainable development in developing countries.

Strategic partnerships

Desjardins has formed strategic partnerships with other financial institutions and organizations to strengthen its market position and offer new services to its members. For example, collaborations with fintechs allow Desjardins to integrate innovative technologies into its banking services, thereby improving the customer experience. In addition, partnerships with insurers and asset managers allow Desjardins to expand its product offering and benefit from complementary expertise.

Acquisitions and mergers

Desjardins has made several acquisitions and mergers over the years to strengthen its market presence and diversify its activities. For example, the acquisition of State Farm Canada in 2015 allowed Desjardins to become a major player in the insurance sector in Canada. Similarly, the merger with other caisses populaires and financial institutions helped consolidate its position and expand its service network.

Innovation and technology

Technological innovation is a key driver of Desjardins' growth. The institution continually invests in cutting-edge technologies to improve its services and provide an optimal customer experience. Desjardins has adopted advanced digital solutions, such as online banking, mobile applications, and automated financial management platforms. These innovations allow Desjardins to remain competitive in a constantly changing financial environment.

Commitment to sustainable development

Desjardins is also committed to sustainable development and social responsibility. The institution integrates environmental, social and governance (ESG) criteria into its investment decisions and operations. Desjardins finances renewable energy projects, supports biodiversity conservation initiatives, and promotes ethical business practices. This commitment to sustainable development reinforces Desjardins' reputation as a responsible and attractive financial institution for investors and members.

Desjardins is much more than just a financial institution. Since its founding in 1900, it has established itself as a pillar of the Canadian financial sector thanks to its unique cooperative model, its commitment to innovation, and its deep dedication to the community. As one of the largest financial cooperatives in North America, Desjardins continues to grow and evolve to meet the changing needs of its members.

A strong and democratic cooperative model

Desjardins' cooperative model is centered on its members, who have an equal voice in the institution's decisions. This democratic structure ensures that members' interests are always at the heart of Desjardins' priorities. Local caisses populaires offer local management, making it possible to meet the specific needs of each community.

A full range of financial services

Desjardins offers a wide range of financial services, from bank accounts and mortgages to insurance and investments. This diversity allows members to find all the financial solutions they need under one roof. The Desjardins auto loan, for example, offers advantageous and flexible terms for purchasing vehicles, facilitating access to mobility for all.

Commitment to innovation and technology

Desjardins is at the forefront of technological innovation in the financial sector. With advanced digital tools such as online banking, the mobile app, and the integration of cutting-edge technologies such as blockchain and artificial intelligence, Desjardins offers a modern, secure and efficient customer experience. These innovations make it possible to constantly improve the services offered and meet the growing expectations of members.

Community engagement and sustainable development

Community involvement is a core value at Desjardins. The institution invests a significant portion of its profits in local initiatives, community projects and educational programs. Desjardins also strives to promote sustainable development through its operations and investment decisions. This commitment to the community and the environment reinforces Desjardins' mission to contribute to the economic and social well-being of its members.

Continued growth and expansion

Desjardins continues to grow and expand, both nationally and internationally. Its network of caisses populaires and financial centres is constantly expanding, and the institution is forming strategic partnerships to offer increasingly diversified and innovative services. This expansion allows Desjardins to serve an increasingly broad clientele and meet a growing variety of financial needs.

Overall Conclusion

In short, Desjardins is a dynamic and committed financial institution that combines tradition and innovation to offer quality services to its members. Its cooperative structure, community involvement, adoption of cutting-edge technologies and continued growth strategy make it a key player in the Canadian financial sector. To find out how Desjardins can meet your specific financial needs and to obtain the best terms for financing your vehicle, do not hesitate to contact Quebec Auto Loan. We will offer you personalized and professional support for the purchase of your new or used car, with auto financing solutions among the best on the market.